September 14, 2022
Sonal Fernando, Software Engineer at IFS, explores how the introduction of low-code development solutions has changed how organizations and developers work...
September 14, 2022
Craig Whytock, Solution Consultant at IFS Assyst explains the details of how change management, or change enablement, is the process that helps individuals and teams effectively implement transitions or transformations to an organization's IT environment(s)...
September 14, 2022
Hannah Mandapat, Marcom Manager at IFS, explains how the 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and operating the organization’s service portfolio can benefit from these high-level best practices...
September 14, 2022
Harsh Tandon, Digital Marketing Lead at IFS, explores how IT incident management is an IT service management (ITSM) process that is used to identify and resolve IT disruptions and resume interrupted services as quickly as possible...
September 14, 2022
Edwin Perez, Solution Consulting Manager at IFS, details how ITSM (IT Service Management) refers to the complete process of delivering IT services to end-users...
September 12, 2022
When speaking with prospective customers, those at Boomi often hear these same frustrations. Boomi states this is what led them to search for modern connectivity and workflow automation tools...
September 12, 2022
Rob Mather, Vice President, Aerospace and Defense Industries at IFS, explains how the aviation industry has faced its fair share of economic challenges in the past couple of years...
September 8, 2022
Stephane Maes, CTO & CPO at IFS Assyst, explains that peer support is happening in your organization. It is happening in all organizations...
September 8, 2022
Hannah Mandapat, Marcom Manager at IFS Assyst, explains that no matter how efficient and well-formed your incident management processes are within your organization, there will always be more incidents than you can handle...
September 8, 2022
Craig Whytock, a Solution Consultant at IFS Assyst, explains how service desks have the responsibility of fixing issues fast and in the correct way, fast. IT customers have high expectations when it comes to quick, decisive action...