October 31, 2023

What Is Enterprise Automation?

To excel in the swiftly evolving business environment, your organization must wholeheartedly embrace technology and fully commit to the path of digital transformation. The emergence of new technologies and the widespread adoption of digital solutions have completely transformed the way businesses function, engage with their clientele, and enhance their operational efficiency. It has become abundantly evident that harnessing the power of technology is not merely a choice but an indispensable prerequisite for sustained prosperity...
October 30, 2023

Everything You Want to Know About the September 2023 Boomi Integration and Automation Platform Release

This article provides an overview of the September 2023 release of the Boomi integration and automation platform, focusing on the latest product features that have been introduced. If you want a comprehensive list of everything included in this release, please refer to the detailed release notes...
October 26, 2023

Infrastructure and Sustainment: Propelling Advanced Air Mobility Into the Future

Rob Mather, Vice President of Aerospace and Defense Industries at IFS, highlights the potential growth of the Advanced Air Mobility (AAM) sector in the United States. According to Deloitte, AAM is poised to become a $115 billion industry by 2035. However, achieving this ambitious goal requires more than just the expansion of AAM assets; it necessitates substantial developments in infrastructure and asset sustainability...
October 25, 2023

EAM vs. FSM Software for CSPs and Telecoms, or Both?

Markus Persson, the Global Industry Director for Telecom at IFS, sheds light on the uncertainty prevailing among many CIOs regarding the roles played by Enterprise Asset Management (EAM) and Field Service Management (FSM) software within the telecommunications industry. These executives are questioning whether their telecom organizations truly require both software solutions...
October 23, 2023

A People-Centric Guide to Enterprise Service Management (ESM)

Kirstie Lingel, Marketing Director for Global Campaigns at IFS assyst, elucidates that through Enterprise Service Management (ESM), companies can simplify their service delivery procedures, enhance customer satisfaction, and nurture an atmosphere of teamwork and ongoing enhancement. This article delves into the potential of employing a human-centric strategy along with ESM, enabling businesses to attain elevated levels of operational efficiency, customer loyalty, and overarching business triumph...
October 20, 2023

IFS Leads the Charge: Pioneering Sustainability through Electric Vehicle Fleet Optimization

James Lewis, Senior Vice President of Global Sales - Service Management at IFS, elucidates the growing recognition among organizations in our sustainability-driven world regarding the vital need to incorporate environmentally conscious practices at the heart of their operations...
October 17, 2023

If You Want to Get Better at Something, Here’s What You Need to Do!

As a Senior Training Coordinator in the IFS Academy, Ilma Musaffer emphasizes that embracing the discomfort of learning something new is crucial. It entails taking actions that may be unfamiliar, venturing into uncharted territory, and experimenting with techniques that might initially prove frustrating or ineffective. Inevitably, there will be moments of awkwardness and mistakes, and you may even experience embarrassment, especially if you're accustomed to consistent success...
October 16, 2023

What is Release Management in ITIL?

Craig Whytock, Solution Consultant at IFS assyst, explains the concept of release management as a meticulously organized procedure aimed at planning, coordinating, and maintaining control over the deployment of software releases into production environments. This systematic approach ensures the efficient introduction of new or modified services with minimal disruption while upholding quality and compliance standards...