RutterKey Opens Sri Lanka Office to Extend IFS Support Hours

RutterKey Solutions has opened an office in Sri Lanka, adding a third location alongside its UK and North American teams. The new team extends the hours RutterKey can support customers in Europe, North America, and Australia, and adds capacity for application managed services.

24/7 Support

With teams in the UK, North America, and now Sri Lanka, RutterKey covers more of the global day than ever before. It gives us the foundation to deliver 24/7 support to customers wherever they operate, from North America and Europe to Australia and beyond.

For customers, that means expert IFS help across more hours, faster responses when something needs attention, and less waiting for the next working day to start somewhere else. It also strengthens our application managed services, so live systems get the same specialist attention as new implementations.

A partnership decades in the making

For 19 years we've worked side by side with Sri Lankan IFS consultants, developers and technical specialists. They've been on our project teams, solved some of our toughest technical and integration challenges, and helped shape the services we offer today. Many of the results our customers see have Sri Lankan expertise behind them.

Sri Lanka has one of the deepest pools of IFS talent anywhere, across both technical and functional skills.

Not a global SI. A close partner, wherever you are.

We're growing on our own terms. RutterKey isn't becoming a global SI. We'll stay what we've always been: a close partner that knows each customer's business, moves quickly, and responds to what they actually need rather than what a standard delivery model says they should get.

One culture, every location

Our Sri Lanka team shares the same culture as our UK and North American teams, and it shows up in the way we work with every customer:

• Close to our customers. We take the time to understand your business, your people, and your goals, and we stay with you long after go-live.
• Dynamic and responsive. When your priorities change, we change with them. No layers of sign-off, no waiting for the next review cycle.
• Practical problem-solvers. We focus on what works, and we'll challenge the conventional answer when there's a better one.
• One team. Wherever our people sit, they work as one RutterKey, to the same standards and with the same commitment to getting things right.

Sri Lanka gives us more reach and more hours in the day. Our culture makes sure every one of those hours feels like RutterKey.

Built for the long term

Our aim is to bring talented IFS professionals into RutterKey for the long run, with real career paths, a great place to work, and the chance to work directly on customer projects with colleagues around the world. As our customers' needs grow, the team will grow with them.

Same RutterKey, bigger reach

What makes RutterKey different doesn't change. We stay close to our customers, we're practical about solving problems, and we'll challenge the conventional answer when there's a better one.

What changes is our reach. More hours covered, more specialist capacity, and the ability to grow the team as our customers' needs grow.

“Sri Lanka has been part of RutterKey for years. Some of the best IFS people we've ever worked with are there. Now we're giving that talent a permanent home and giving our customers support that never has to wait for tomorrow.” - Bruce Mortimer, CEO & Owner, RutterKey Solutions

RutterKey Solutions is a specialist IFS partner, founded in 2007 and an IFS partner since 2009. We help asset-intensive businesses in Manufacturing, Aerospace & Defence, Construction & Engineering, and Energy & Utilities get more from IFS Cloud, from implementation and upgrades to Boomi integration, data and AI, and managed services.

Stay updated with our latest industry insights on the RutterKey Blog.

Interested in growing your professional journey? Explore open opportunities on our Careers Page.