November 8, 2022

Making the Right Technology Choices to Reduce Customer Risk During Business Transformation(s)

Chief Executives from a multitude of business sectors are now having to face the process of transforming their businesses to service-based models based on innovation as opposed to more traditional product-based revenue streams...
September 21, 2022

Does “Digital Transformation Success Insurance” Exist?

Max Israel, Global Creative Director & Customer Experience Strategy Officer at IFS, and Founder of the IFS Customer Experience Management tool, IFS Customerville, explores how a recent customer survey software infographic from Gartner has caught the attention of digital transformation leaders...