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What is ITIL service catalog management?
Hannah Mandapat, Marcom Manager at IFS, explains the process of ITIL service catalog management involves creating, maintaining, and regularly updating a service catalog that contains all the details of the IT services offered by an organization. This service catalog acts as a centralized repository of information that is available to customers, IT personnel, and business stakeholders. It is necessary to keep the catalog up to date to ensure that everyone has access to the most current information about IT services.
Read the full article from IFS here.
