What is Employee Experience and Why It’s Important

Craig Whytock, Solution Consultant at IFS Assyst explains how employee disengagement is a colossal issue for businesses, costing the global economy according to Gallup $7.8 trillion, so it’s a problem that organizations can’t simply ignore. But what is Employee Experience (EX)? This term refers to how the time at their workplace is perceived by workers based on various touchpoints throughout their employment lifecycle. It starts from the very first interaction between worker and company, through the job application/employment process, onboarding of new team members, all the way to departure from a company.

Read the full article from IFS here.