Q&A: How Field Service Leaders Can Encourage Safety Culture

Q&A: How Field Service Leaders Can Encourage Safety Culture

According to Sarah Nicastro, Creator of Future of Field Service, field service technicians encounter numerous uncertainties and risks in their line of work. Depending on the industry they belong to, technicians may find themselves repairing equipment in comfortable office settings or noisy factories, while others may be exposed to hazardous neighborhoods or confront aggressive dogs while working in residential areas. Certain technicians even operate in mines, scale tall towers, or handle heavy and perilous machinery.

In addition to adhering to their own safety protocols, service technicians are often required to comply with the safety guidelines set by their clients, which may not always align. Each service scenario presents unique safety requirements, but regardless of the working conditions, prioritizing safety is always crucial.

Read the full article from Future of Field Service here.