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As organizations become more aware of the potential of AIOps to improve service assurance, it is important to understand the various ways in which they can do so. To begin, this article will explore what AIOps and service assurance mean. Sami Musleh, Solution Consulting Manager at IFS Assyst, investigates how the utilization of AIOps for ITSM/ITOM is growing in importance by the day, as it has a major impact on bettering service assurance. According to Gartner, the AIOps market is expected to reach a size of $2.1 billion by 2025, indicating its rapid growth and influence in the IT Operations Management industry.
Read the full article from IFS here.
