Daniel Walder – Page 28 – RutterKey Solutions

July 21, 2022

The Voice of the Customer is the Foundation of Business Transformation Success

Susannah Richardson, Vice President of Marketing, Service Management Business Unit at IFS, details how 12 months after the acquisition of the award-winning feedback platform, Customerville, the IFS team took some time to reflect and review how far things have come...

July 20, 2022

How to Get Employees to Use and Adopt a Self-Service Portal

Hannah Mandapat, Marcom Manager at IFS Assyst, explores the reality of when an organization’s service desk is facing many hundreds or even thousands of incidents and service requests...

July 20, 2022

How to Get a Budget for Modern IT Service Management (ITSM) Technology

Stephane Maes, CTO & CPO at IFS Assyst, explores how in most cases, CEOs and CFOs are focussed on managing the cash flow of an organization and are cautious when it comes to spending...

July 14, 2022

IFS has been recognized as one of Gartner Peer Insights 2022 Top Customer Choices for AEM

IFS is thrilled to announce that they have (once again) been recognized as a Gartner Peer Insights Customers’ Choice for Enterprise Asset Management (EAM) Software...