News – Page 7 – RutterKey Solutions

October 23, 2023

A People-Centric Guide to Enterprise Service Management (ESM)

Kirstie Lingel, Marketing Director for Global Campaigns at IFS assyst, elucidates that through Enterprise Service Management (ESM), companies can simplify their service delivery procedures, enhance customer satisfaction, and nurture an atmosphere of teamwork and ongoing enhancement. This article delves into the potential of employing a human-centric strategy along with ESM, enabling businesses to attain elevated levels of operational efficiency, customer loyalty, and overarching business triumph...

October 20, 2023

IFS Leads the Charge: Pioneering Sustainability through Electric Vehicle Fleet Optimization

James Lewis, Senior Vice President of Global Sales - Service Management at IFS, elucidates the growing recognition among organizations in our sustainability-driven world regarding the vital need to incorporate environmentally conscious practices at the heart of their operations...

October 17, 2023

If You Want to Get Better at Something, Here’s What You Need to Do!

As a Senior Training Coordinator in the IFS Academy, Ilma Musaffer emphasizes that embracing the discomfort of learning something new is crucial. It entails taking actions that may be unfamiliar, venturing into uncharted territory, and experimenting with techniques that might initially prove frustrating or ineffective. Inevitably, there will be moments of awkwardness and mistakes, and you may even experience embarrassment, especially if you're accustomed to consistent success...

October 16, 2023

What is Release Management in ITIL?

Craig Whytock, Solution Consultant at IFS assyst, explains the concept of release management as a meticulously organized procedure aimed at planning, coordinating, and maintaining control over the deployment of software releases into production environments. This systematic approach ensures the efficient introduction of new or modified services with minimal disruption while upholding quality and compliance standards...

October 2, 2023

The Four-Step Roadmap for Successful Digital Transformation

Undertaking endeavors such as the implementation of enterprise resource planning (ERP) systems, product lifecycle management (PLM) systems, or manufacturing execution systems (MES) demands collective effort and extensive time investment, all while carrying substantial risks. Certainly, the rewards are significant if executed proficiently. However, failure to do so can lead to serious repercussions...

September 29, 2023

What It Means to Be AI-Ready

Michael Bachman, the Head of Architecture and AI Strategy at Boomi Technology Office, recounts his recent participation in a conference held in Atlanta. During the event, he engaged in a session alongside nearly 20 senior executives representing various companies. What initially began as an informal dialogue concerning integration in the era of artificial intelligence gradually transformed into an intensive workshop centered around AI preparedness...

September 28, 2023

Accountability: The Key to Success

Madusha Dissanayake, Lead Consultant - Finance at IFS, explains that throughout our lives, we all harbor aspirations we strive to attain. Whether it's securing a promotion, shedding those extra pounds, or embarking on an entrepreneurial journey, achieving these objectives necessitates a fundamental component: accountability...

September 27, 2023

Digital Transformation in Oil and Gas: Have We Reached a Tipping Point?

Daniel Talbot, Industry Marketing & ABM Director at IFS, highlights the oil and gas sector's tumultuous recent years. Just over three years ago, the price of crude oil plummeted below zero, prompting OPEC+ nations to agree on production cuts to balance supply and boost prices. Additionally, the industry faced the significant upheaval caused by the Russian-Ukraine conflict in the past year, impacting natural gas prices and overall supply...

September 26, 2023

Five Megatrends Revolutionizing Manufacturing and Service, and Why a Cross-functional Approach is Essential

Recently, during the IFS Connect event in Stuttgart, Michael and his colleague Maggie Slowik delved into the future of two critical industries/functions that impact our daily lives: Manufacturing and Service. It comes as no surprise that technological advancements in these domains are progressing at a remarkable pace...

September 25, 2023

Selling Field Service to a New Generation

It seems that we have moved past what economists referred to as "The Great Resignation" and the job market turmoil that unfolded during the pandemic. However, labor markets continue to remain tight, particularly in the field service sector, which was already grappling with staffing challenges prior to the onset of COVID-19. Sarah Nicastro, the Creator of the Future of Field Service, frequently discusses the ongoing difficulties in recruiting and retaining talent. She also highlights the unique expectations of younger workers, which can sometimes perplex well-established field service companies...