It seems that we have moved past what economists referred to as "The Great Resignation" and the job market turmoil that unfolded during the pandemic. However, labor markets continue to remain tight, particularly in the field service sector, which was already grappling with staffing challenges prior to the onset of COVID-19. Sarah Nicastro, the Creator of the Future of Field Service, frequently discusses the ongoing difficulties in recruiting and retaining talent. She also highlights the unique expectations of younger workers, which can sometimes perplex well-established field service companies...

Sarah Nicastro, Creator of Future of Field Service, discusses the prevalent concerns among employers across various industries regarding the integration of Gen Z employees into the workforce. This generation, primarily comprising individuals in their twenties and early thirties, is widely recognized for their adeptness in technology. However, managing them is perceived as a significant challenge...

Given the escalating occurrence of weather extremes across nearly every season, field service enterprises must embrace technology that aids them in factoring in weather conditions, among other variables, to enhance their planning and scheduling optimization processes...