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Max Israel, Global Creative Director & Customer Experience Strategy Officer at IFS, and Founder of the IFS Customer Experience Management tool, IFS Customerville, explores how a recent customer survey software infographic from Gartner has caught the attention of digital transformation leaders.
They are shifting the idea of “customer surveys” back to the center of discussion in a very compelling way. Given the fact that 300 million workers will have left the workforce by the end of this decade, it’s certainly a timely topic to delve into.
Read the full article from IFS here.
