Why Low-code is the Way to Go for ESM Solutions and a Better Service Experience

Hannah Mandapat, Marcom Manager at IFS, explains that as companies have sought solutions to their most pressing challenges through technology, developments in this space have paved the way for tools that are easier to deploy and require minimal coding expertise. These technological advancements are present in the ITSM/ESM space as well, thus enabling organizations to adopt ESM principles quickly with user-friendly solutions across the board. Low-code is an application development method that furthers coding from textual to visual. This method operates in a model-driven, drag-and-drop user interface as opposed to a technical coding environment.

Read the full article from IFS here.