How IFS Delivers All Critical FSM Functions to Accelerate Service Transformation, Part 1

Susannah Richardson, Head of Marketing Service Management at IFS, discussed the recently published thought leadership report from Gartner, authored by Sr. Director Analyst Jim Robinson, titled The Six Most Critical Functions of Field Service Management Applications. This research offers insight into the most beneficial capabilities of Field Service Management (FSM) technology, which is swiftly being adopted across industries—Gartner forecasts that by 2025, the number of organizations owning an FSM solution with embedded mobile technology will increase from 40% to over 75%. As such, the report provides an invaluable resource for executives looking to plan the future of their organization’s technology infrastructure.

Read the full article from IFS here.