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Empathizing With the User
If you have ever had difficulty understanding your users' expectations and pain points, you are not alone. Many designers face a similar challenge when they are first exposed to a new domain. When Janani Manamperuma started at IFS as a UX Designer in 2021, the most difficult obstacle she had to overcome was trying to comprehend the user and domain. This article details some strategies that can help you to tackle that difficulty.
Read the full article from IFS here.
