Tracy Norwillo

Senior Programmer / Analyst


With over 20 years of developer and programming experience, Tracy has a wealth of experience to draw from and is a highly accomplished report writer. She excels at explaining complex technical procedures to those with limited software experience. This quality makes her invaluable when it comes to educating a customer’s internal staff on the details of an ERP technology solution.

Tracy has worked with IFS systems since 2015 first with collecting, categorizing, and tracking thousands of critical reports from numerous sites and personally producing hundreds of reporting solutions using BI Tools for General Dynamics Ordnance and Tactical Systems, an A&D manufacturer based in Williston, VT.

She later took on the role of leading a team of report writers and developers, providing solutions for hundreds of legacy reports. The project utilized Team Foundation Server and Jira for configuration control and request tracking.

As her expertise expanded, Tracy developed protocols for maintaining a reporting Lobby as a central repository of links to reports and queries. Sharing her knowledge base, Tracy also developed and presented workshops and educational material to train IFS users on navigation and querying of data.

Prior to learning IFS and gaining first-hand experience with a system implementation, Tracy worked extensively in Oracle environments. As a business systems analyst with Suss Microtec, she provided Oracle ERP Applications support for the inventory, engineering, bills of materials, purchasing, order management, and work in process modules. She also used Oracle’s SQL Loader in Linux to data load interface tables to speed the process of creating and maintaining items, costs, routing, and bills of materials.

Previous positions include Oracle Applications Analyst and Implementation Manager at Resolution Incorporated, where Tracy began her career after graduating with a Bachelor of Science from the University of Vermont in Burlington.

RutterKey is proud to have Tracy on the team, and we highly value her programming experience and her ability to work effectively with technical and non-technical people alike.