Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success and growth. But with a lack of visibility across organizational platforms and legacy systems, telcos are struggling to deliver on their SLA’s, meet customer demand and manage operational efficiencies.
Transform workforce productivity & efficiency
Optimizing the productivity of your field workforce while delivering a great experience for your customers is ever more challenging in today’s on-demand economy. IFS’s world-class real-time telecommunications management and optimization tool uses AI and advanced algorithms to transform the efficiency of your telco workforce, seeing an increase of 28% more service jobs completed per day.
Enhance your service delivery and meet ESG goals
The IFS Cloud platform delivers out-of-the-box telecom use case support to help you overcome your biggest challenges and fulfill your sustainability promises. Find out why it's the platform of choice for leading CSP's.
Manage the entire asset lifecycle & Performance Management in one platform
IFS is built for today’s asset-intensive businesses. Powered by the latest in machine learning, augmented reality, and digital twin technology, our solution lets you manage the entire asset lifecycle, from commissioning to decommissioning. IFS listed as #1 in Gartner® Global EAM Market Share 2021 By Revenue