From a shortage of skilled techs to rising customer expectations, the pressure on service providers has never been greater. With IFS, you have all the service management technology you need to innovate your business and gain the competitive edge.
Transforming Managed Services
Your customers need their managed services provider to evolve past break/fix support to deliver innovative services and meet the most demanding SLAs. Discover what IFS can do to transform your service business.

FIND OUT MORE
Take control of your field workforce
33% increase in technician productivity and over 60% increase in SLA compliance – with IFS you have all the tools to innovate your service contracts and reduce your operational costs.

FIND OUT MORE
Retail aftermarket service
Deliver a seamless experience and streamline operations with service management returns and repairs.

FIND OUT MORE
Transportation & Logistics
Drive productivity, deliver on SLAs and accelerate your service business to outcome-based success.

FIND OUT MORE
Transforming a complex workforce
TIC organizations have unique challenges carrying out work within a complex, reactive environment. See how IFS technology can play a vital role in increasing efficiencies while driving down costs.

FIND OUT MORE
ifs_idc_fsm_670x413_05_24
IFS is positioned in the Leaders Category in the IDC MarketScape for FSM
We are proud to retain our position in the Leaders Category of the IDC MarketScape: Worldwide Field Service Management Applications 2023-2024 Vendor Assessment. Within the report IDC highlight IFS’ strengths in AI powered Planning and Scheduling Optimization and our multi-focused field service offering that can meet the needs of resource, customer, outcome, project, and asset-centric environments.
Find Out More