Julie Porter Takes on New Role at RutterKey Solutions: Driving Customer Success and Strategic Alliances

We are pleased to announce that Julie Porter, who has been an integral part of the RutterKey Solutions team as our Development Services Manager, has now taken on the role of Customer and Alliance Manager. Julie’s extensive knowledge and dedication to customer service make her the ideal person to further enhance our commitment to you.

In her customer-facing role, Julie will:

• Be your primary point of contact, dedicated to understanding your needs and ensuring your satisfaction with our services.
• Work closely with each of you to tailor our solutions to better meet your specific requirements, ensuring you receive the maximum value from our offerings.
• Keep you informed about the latest updates, improvements, and opportunities within RutterKey Solutions, ensuring you are always up to date with relevant information.
• Actively seek your feedback to identify areas for improvement, helping us to continually enhance our products and services based on your valuable insights.
• Oversee the resolution of any issues that may arise, providing timely and effective solutions to ensure your experience with RutterKey Solutions is consistently positive.

In her Alliance role, Julie will

• Be one of our primary contacts with our partners
• Identify prospective new partnerships based on feedback from our customers

Julie's role as Customer and Alliance Manager underscores our commitment to providing our customers with exceptional customer service. We believe that with Julie’s expertise and dedication, we can better support your goals and contribute to your continued success.

When asked about her new role, Julie said; "With over 25 years of experience in the IFS ecosystem, I have consistently focused on collaborating with colleagues, customers, and partners to build trust, strengthen existing relationships, and nurture new connections and alliances. My passion is to work together with you to identify exactly what you need to succeed and to facilitate that success at every step. As I take on this role, my commitment will remain on driving customer success with IFS and fostering long-term partnerships that are built to last."

Please join us in congratulating Julie Porter on her new role. We are confident that her contributions will significantly benefit our relationship and enhance your overall experience with us.

If you have any questions or would like to get in touch with Julie, she can be reached or at jporter@rutterkey.com or by filling out the form below.